Our staff are not just employees. They are friends, long-time companions and loyal in every way!
Employees in portrait
Despite all the modesty, the Neubergerhof is so much more than just a family hotel in the middle of unspoilt nature. It is a pleasant home that boasts real warm-heartedness for its guests and also for its staff. In this way, the distinct sense of family takes on a completely new dimension.
Around 35 staff are employed in the summer season (Pentecost to the beginning of November) and in the winter season (mid-December to Easter). Every member of our team has their own unique qualities which we greatly appreciate.
But our staff are not just childminders, receptionists, cooks or waiters. They are above all good souls, enjoy a bit of fun and are hard-working team players. Thank you for your commitment. None of this would be possible without you!
And now curtain up on our secret stars!
Andrea Rettenwender
What Andrea Rettenwender, Maria Reiter’s sister, has been doing at the Neubergerhof for 32 years, cannot easily be pigeonholed. Early in the morning she puts the fried eggs in the pan, during the day she passionately cares for the flowers and in the evening, she ensures the service is quick and accurate.
And even when there is always a lot to do at the Neubergerhof, there’s one thing she never misses – chatting with the guests in between. For this, she always find time! The fact that Andrea is present in the hotel at almost any time must be due to the fact that she sees her work in the family circle as a great joy and privilege.
Elisabeth "Lisi" Rettenwender
Lisi has been part of the team since July 2012. She did her apprenticeship, quite obviously, in the Neubergerhof. Since then, Martin and Maria Reiter’s niece has been happily working in the kitchen between all the bubbling pots. And because there is always a lot to do there, her daily work can be somewhat turbulent. So, it’s good that the whole family sticks together and is always ready to listen to Lisi.
Elsewhere, the Neubergerhof runs right according to Lisi’s taste, as on Friday, when she is usually off work, she just has to go where the music takes her. Rather than spend her spare time at home, she prefers to go riding with her cousin or picking blackberries with her mum, Andrea Rettenwender.
*Our dear Lisi is currently on maternity leave.
Anna Grünwald
Anna used to spend a lot of time with her brother at the Neubergerhof. She grew up in the neighbourhood and so it was no coincidence that this always smiling and charming Filzmoos lady became part of our reception team.
Since 2016, Anna has been attentively dedicated to the concerns and personal wishes of our guests. Anna spent her first seasons in the Neubergerhof as a child-minder in the WASTL kid’s club and then switched to the reception.
With her pleasant manner, her sympathetic demeanour and her pretty smile, she knows just what each guest wants. But Anna has a little compulsiveness, as every ballpoint pen and writing pad must have its allotted space. She also enriches our online blog #neuesvomberg with many great ideas and diligently writes articles to inform our guests about the most beautiful places and most interesting events and excursion destinations.
Sophia Krahl
Sophia Krahl, a long-time regular guest with over 20 stays at the Neubergerhof, has now transitioned from guest to valued team member.
As a trained hotel manager, she is well-versed in the operations and demands of hotel management. Sophia is distinguished by her exceptional ability to fulfill even the most last-minute and unique guest requests. With her warm demeanor and dedication, she ensures that every stay at the Neubergerhof becomes an unforgettable experience. Originally hailing from the beautiful Upper Lusatian Highlands, her love for the Filzmoos mountains never waned. She packed her belongings, including her loyal four-legged companion, and moved to the idyllic Filzmoos. Here, she feels at home and remains devoted to the mountains.
Sophia is excited to finally meet the faces behind the friendly phone conversations and written exchanges.
In her free time, Sophia explores her new yet familiar surroundings with her dog. She enjoys experiencing the picturesque landscapes and fresh mountain air from the back of her loyal companion. With Sophia Krahl, the Neubergerhof team has gained a dedicated and empathetic staff member, whose experience and enthusiasm help ensure that guests feel completely comfortable and welcome.
Hannes Krisa
Our Hannes has been with us since 2015. He started as an apprentice in service and restaurant. In 2018 he completed his apprenticeship as a restaurant specialist, and we are very happy that we have such a committed and really motivated Chef de Rang in the team. His main tasks as Chef de Rang are preparing his work area, doing the breakfast service, doing the dinner service with wine presentations and the bar service in the evening.
Hannes was born and raised in near Vienna. Due to his open-mindedness and courage, he made the decision to complete his apprenticeship in SalzburgerLand. He loves traveling with his family in the off-season and has been to the Caribbean and Egypt. He also doesn’t miss a ship cruise. Even there he always keeps an eye on the waiters, so that he can learn a lot himself or even attend a cocktail course. Hannes is also a passionate firefighter. He is always ready to help and always available.
We took our Hannes to our hearts from the first day. It is important for us that he is happy here at the Neubergerhof, as it could be difficult when one’s family lives 3 hours away. Hannes has found his second home here on our farm and is indispensable. We are happy that you're here!
Jakob "Jaggi" Trojer
Every loose screw, broken light bulb, or wobbly wooden slat is promptly repaired and replaced by our Jaggi. He is a true all-rounder, skilled in handiwork, electrical work, technology, and everything else needed for repairs in a large hotel.
Jaggi has been with us since May 2022 and also assists Martin Jr. with all tasks, especially during the off-season when our hotel is closed. Whether it's dismantling and reassembling the children's lift, maintaining the archery range, or servicing vehicles and equipment – the work is varied and never-ending!
Jaggi lives in Altenmarkt and is a proud member of the Neubergerhof family. As the nephew of Martin and Maria Sr., he is naturally part of the extended Reiter clan.
We are grateful to have such a helpful and competent employee on our team.
Sandra Schneider
Whether it’s massages or peelings, Sandra Schneider knows what is good for the guests. On a self-employed basis, she runs the Neubergerhof wellness area. And this is quite practical as she lives right in the immediate neighbourhood. Her massages and beauty treatments are very popular with the guests, which is not least due to her engaging personality. Those in need of relaxation are well looked after in her sensitive hands. And this pleasant wellness expert has more than enough material for interesting conversations as well.
Moments of satisfaction
For me, my Neubergerhof is ...
"...when the emloyees are interested in how the guests are doing and ask."
Online blog